Privacy Policy
Introduction
NORCARTON LIMITED ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services.
Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: This includes your name, email address, shipping address, billing address, and payment details when you make a purchase or create an account on our website.
- Non-Personal Information: This includes technical data such as your IP address, browser type, and usage information collected through cookies and similar technologies to enhance your browsing experience.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery, payment, and communication about your purchase.
- Customer Service: To respond to your inquiries, provide assistance, and resolve issues related to your orders or our services.
- Marketing: To send you promotional offers and updates about our products, only if you have opted in to receive such communications. You may opt out at any time.
- Website Improvement: To analyze website traffic, enhance user experience, and improve the functionality of our website.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, collect usage data, and remember your preferences. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Sharing Your Information
We do not sell or share your personal information with third parties for marketing purposes. However, we may share your data in the following cases:
- Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and IT support) to fulfill your orders and improve our services.
- Legal Obligations: We may disclose your information if required by law or to protect our legal rights.
Data Security
NORCARTON LIMITED takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Rectification: Request corrections to any inaccurate or incomplete data.
- Erasure: Request the deletion of your personal information, subject to certain legal requirements.
- Objection: Object to the processing of your personal information for direct marketing purposes.
- Withdraw Consent: Withdraw consent to the use of your personal data at any time.
To exercise any of these rights, please contact us at the email address provided below.
Data Retention
We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including any legal or reporting requirements. After that, your data will be securely deleted or anonymized.
Third-Party Links
Our website may contain links to third-party websites. NORCARTON LIMITED is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
- Email: info@toolsaction.co.uk
- Address:132a High St, Bromsgrove B61 8ES
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